Design Thinking, Collective Action and Peter Drucker
Design Thinking, Collective Action and Peter Drucker
Redesign for simplicity
“Complicated controls do not work. They confuse. They misdirect from what is to be controlled toward attention on the mechanics and methodology of the control. But if the user has to know how the control works before he can apply it, he has no control at all. And if he has to sit down and figure out what a measurement means, he has no control either. Indeed, the bank executive’s method is a pretty good one. Training sessions in using a new control rarely accomplish much. Ask the intended user to explain its purpose and its use. And when he stumbles over complexities, ambiguities, or subtleties, redesign for simplicity.”
Peter F. Drucker. Management: tasks, responsibilities, pracitices. (New York:HarperBusiness, 1993), 503.
How Design Thinking Can Help Prevent Another Mortgage Bubble
“This kind of reframing, this habit of stepping back to see the human context of a problem, needs to become a regular habit as we reimagine human systems.”
From Fast Company’s Co.Design.
World Design Capital - HKI 2012